Aug 23 / Anna Fung, OTD, MSOT

Feeling Stuck with a Complex Occupational Therapy Case? Let Theory Be Your Guide

Introduction

I still remember the feeling.

I had a client with a diagnosis I had barely encountered in school. Their occupational performance challenges were complex, there were multiple professionals involved, and everyone seemed to have a different opinion about what should happen next. As a new occupational therapy practitioner, I remember thinking, Where do I even begin?

Maybe you've felt that way too.

Whether you're a new graduate seeing an unfamiliar diagnosis for the first time or an experienced practitioner working with a client who just isn't making the progress you expected, complex cases can leave you feeling overwhelmed. It's easy to jump from intervention idea to intervention idea without feeling confident that you're addressing what truly matters.
Over the years, I've found myself returning to the same place whenever I feel uncertain, not a textbook, but a theoretical model.

Rather than seeing theory as something I learned in graduate school and left behind, I now view it as one of the most practical clinical reasoning tools I have. Theoretical models help me organize my thoughts, prioritize what I'm seeing during evaluation, choose meaningful assessments, and develop intervention plans that are grounded in occupation rather than simply treating impairments.

If you've ever wondered, "How do I know where to start?" this article is for you.
Here's what we'll cover in this article:

• Why theoretical models simplify complex clinical decision-making
• How theory strengthens assessment and intervention planning
• Practical ways to use theory in your everyday OT practice.

Let's dive in.

Why Complex Cases Feel So Overwhelming

Occupational therapy practitioners rarely work with "textbook" clients.

Instead, we work with individuals whose lives are influenced by medical conditions, family dynamics, environmental barriers, personal values, routines, culture, motivation, and countless other factors. It can feel like trying to solve a puzzle when you aren't even sure which piece to pick up first.

As new practitioners, many of us respond by asking questions like: 
• What intervention should I use?
• Which assessment should I administer?
• What goals should I write?
• What activities should I do during treatment?
Those are important questions, but I don't think they're the first questions we should ask.
Instead, I encourage clinicians to pause and ask:

"Which theoretical model best helps me understand this client's occupational performance?"
That single question often changes everything.
Rather than feeling pressured to have all the answers immediately, theory gives us a framework for understanding why occupational performance is breaking down.

It shifts our thinking from:
"What activity should I do?"
to
"What is preventing this person from participating in meaningful occupations?"

That's where occupational therapy truly shines.

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Let Theory Organize Your Clinical Reasoning

One misconception I hear frequently is that theoretical models are academic concepts rather than clinical tools.

In reality, I would argue the opposite.

Theory gives us a roadmap.

Once I identify a theoretical model that aligns with my client's needs, I immediately begin thinking differently about the evaluation process.

For example, the model helps me consider:
• Which occupational performance problems are most important?
• What person, environmental, or occupational factors deserve closer examination?
• Which occupation-based assessments best align with this perspective?
• What strengths can I build upon?
• What barriers should intervention address?

Instead of collecting information without direction, my evaluation becomes intentional.

The same happens during intervention planning.
Rather than choosing activities simply because they seem appropriate, I'm able to justify why a particular intervention supports the client's occupational goals.

Theory doesn't limit creativity, it actually gives creativity purpose.

One of the most reassuring realizations I had as a clinician was that I didn't need to know everything about every diagnosis. What I needed was a systematic way to think through each case.

That's exactly what theory provides.
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Bringing Theory Back Into Everyday Practice

One of my favorite reminders is that theoretical models are not meant to stay inside graduate school lecture slides.

They're meant to guide everyday practice.

Whether you're working in pediatrics, schools, acute care, outpatient rehabilitation, mental health, home health, or another setting, theory helps you remain grounded in occupation and participation.

The next time you encounter a client who leaves you wondering where to begin, try slowing down before selecting an intervention.

Ask yourself:

• What occupations matter most to this client?

• Where is occupational performance breaking down?

• What contextual factors are influencing participation?

• Which theoretical model best explains what I'm seeing?

• How can that model guide my assessment and intervention planning?

Those questions often provide more clarity than searching online for activities or treatment ideas.

I've found that whenever I return to theory, I become more focused, more confident, and more intentional in my clinical reasoning.

It doesn't eliminate the complexity of the client.

But it gives me a way to navigate it.

And honestly, that's something every occupational therapy practitioner deserves to have.

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Using Theoretical Models to Strengthen Your OT Practice

If there's one message I hope you take away from this article, it's this:

Theoretical models are not just academic requirements, they are practical clinical reasoning tools.
When cases become overwhelming, theory can help you organize information, prioritize occupational performance concerns, select meaningful assessments, and develop client-centered intervention plans that remain grounded in occupation.

As occupational therapy practitioners, we don't need to have every answer the moment we meet a client.
What we do need is a structured way to think through complex situations.

For me, theory has consistently been that structure.
If you've been feeling stuck with challenging cases or if you're a newer practitioner still building confidence, I encourage you to dust off those theoretical models and give them another look. You may discover that they become one of the most valuable tools in your clinical reasoning toolbox.

If you're interested in learning a step-by-step approach to selecting and applying occupational therapy theoretical models across a variety of practice settings, be sure to explore my upcoming continuing education course on using theory to navigate complex client cases.

References

American Occupational Therapy Association. (2020). Occupational therapy practice framework: Domain and process (4th ed.). American Journal of Occupational Therapy, 74(Suppl. 2), 7412410010. https://doi.org/10.5014/ajot.2020.74S2001
Brooks, R., Thew, M., Cezar da Cruz, D., Murphy, A., Robin, B., Walshaw, C., McLean, L., & Revel, S. (2026). Implementing the Person-Environment-Occupation-Performance model in an occupational therapy neurosciences service: A mixed methods study. British Journal of Occupational Therapy. Advance online publication. https://doi.org/10.1177/03080226261431077
Moir, E. M. A., Turpin, M. J., & Copley, J. A. (2021). The clinical challenges experienced by new graduate occupational therapists: A matrix review. Canadian Journal of Occupational Therapy, 88(3), 200–213. https://doi.org/10.1177/00084174211022880

Moores, A. V., Dancza, K. M., Turpin, M. J., & Copley, J. A. (2022). The nature of theory used in practice education: A scoping review. Canadian Journal of Occupational Therapy, 89(3), 261–282. https://doi.org/10.1177/00084174221093466

Weisser-Pike, O., Woods, L., Lewis-Kipkulei, P., & Avrit, R. (2024). Theory is essential in promoting the distinct value of occupational therapy in rehabilitation of adults with low vision: A systematic review. American Journal of Occupational Therapy, 78(5), 1004-1012. https://doi.org/10.5014/ajot.2024.050655

Navigating Complex Cases Using OT Models

This course will discuss a step by step approach to selecting and applying occupational therapy theoretical models across a variety of practice settings.

Debuts Monday, October 5, 2026 at 8 pm (Eastern)
Guest Blog Authors
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Dr. Anna Fung, OTD, MOT, OTR/L, 
Aspire OT Instructor


Dr. Anna Fung, OTD, MOT, OTR/L, is an occupational therapist with experience spanning early intervention, school-based practice, pediatric oncology, higher education, and community-based programming. She is passionate about helping children and families participate in meaningful daily activities through strengths-based, evidence-informed, and family-centered care.

Anna previously served as Assistant Professor in the Master of Occupational Therapy Program at Tennessee Wesleyan University, where she taught pediatric, geriatric, research, and professional practice coursework while mentoring future occupational therapy practitioners. Throughout her academic career, she developed innovative community partnerships, interprofessional learning experiences, and evidence-based educational initiatives focused on clinical reasoning and real-world application.

In 2026, Anna transitioned back into clinical practice, providing early intervention services through Tennessee Early Intervention Services (TEIS) and independent contracting opportunities. She currently serves children and families across Southeast Tennessee and has helped expand occupational therapy services through Heightened Potential Co., increasing access to supports that promote participation, development, and family well-being.

Anna remains actively engaged in professional leadership and service. She serves as Vice Chair of the Southeast District for the Tennessee Occupational Therapy Association (TNOTA), founded the TNOTA Academia Community of Practice, and is a member of the TNOTA Annual Conference Planning Committee. She has presented nationally and statewide on topics including pediatric oncology, interprofessional collaboration, occupational therapy education, and innovative service delivery models.

Anna has presented her work at both state and national conferences, including the American Occupational Therapy Association (AOTA) Conference and the Tennessee Occupational Therapy Association Annual Conference, on topics such as pediatric oncology, occupational therapy education, interprofessional collaboration, and innovative service delivery models. Her scholarly contributions also include peer-reviewed publications and collaborative research focused on improving participation, quality of life, and occupational outcomes for children and families.

Known for her collaborative and engaging teaching style, Anna enjoys sharing practical strategies that clinicians can immediately apply in practice. Her professional interests include early intervention, caregiver coaching, pediatric feeding, interprofessional collaboration, occupational therapy education, and supporting children with complex developmental and medical needs.
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