Tnota Live webinar

Beyond Accessibility Confronting Healthcare Barriers

Registered already, but still seeing the enroll prompt? Click here to sign in.

This course is free for TNOTA members.

Click here to view a guide on how to register for this webinar as a TNOTA member

Beyond Accessibility Confronting Healthcare Barriers

Thursday, October 16
7 pm (CDT) | 8 pm (EDT)
$20 (Free for TNOTA Members)
1 Contact Hour

This course is created by the Tennessee Occupational Therapy Association.

If you need assistance or accommodations, please contact us at Info@AspireOT.us
Drag to resize
People with disabilities face persistent and multifaceted barriers when accessing healthcare. This presentation explores the systemic, physical, and interpersonal obstacles that limit equitable care for disabled individuals. Topics include appointment structures that fail to allow adequate time, physical inaccessibility, complex healthcare navigation systems, and limited availability of knowledgeable providers. We will also briefly examine how healthcare benefit design, crisis standards of care, and frameworks such as Quality-Adjusted Life Years (QALYs) can reinforce systemic exclusion.

Additionally, this presentation provides insight from the lived experiences of individuals with disabilities and the barriers that they face when accessing the healthcare system. Attitudes and assumptions held by healthcare professionals often contribute to a power imbalance, where patients’ voices are marginalized, and their needs are unmet.

Practical strategies for improvement will be presented to help mitigate barriers that can be implemented across healthcare settings as suggested by current research, standards of care and the disability community. Resources will be provided to facilitate advocacy and help our patients lessen the barriers that they face.


Target Audience: Occupational therapists, occupational therapy assistants, occupational therapy students

Presented by: Ashley Hankin, OTR/L
Drag to resize
Learning objectives
After completion of this occupational therapy continuing education course, participants will be able to:
  • Identify no less than 3 barriers to healthcare access experienced by those with disabilities
  • Identify no less than 2 strategies that can be implemented to improve access to services
  • Identify at least one common misconception faced by those with disabilities
Instructor bio
Ashley Hankin, OTR/L
TNOTA Guest Instructor

Ashley Hankin is an Occupational Therapist with over a decade of experience supporting individuals with intellectual and developmental disabilities (IDD), complex physical needs, and behavioral health challenges. She began her career as a Certified Occupational Therapy Assistant after earning her AAS from Nashville State in 2007, later completing her MSOT through Belmont University's bridge program in 2012. Her work spans diverse clinical and community settings, with a focus on inclusive, person-centered practices. With her practical, empowering approach, she is committed to promoting equity and meaningful participation for all.


Completion Requirements
Drag to resize
In order to receive the certificate of completion, participants must meet ALL of the following criteria:
  • Complete payment or TNOTA membership log in for course enrollment
  • Attend the live webinar for the full duration
  • Complete the Attendance Attestation exam with a 100% score
  • Pass the course exam with a score of 80% or greater
Please note that no credit or certificate will be issued unless all criteria is met.  Partial credit will not be issued.  
cancellation policy
Live Courses and Webinars
Learner cancellations: In the event that the learner requests to cancel or is unable to attend a course, a refund for the total paid for the course will be granted if Aspire OT is notified via email at info@aspireot.us within 10 business days prior to date of the scheduled course, minus a non-refundable registration fee of 25% of registration price.  If the learner provides notification of cancellation less then 10 business days prior to the scheduled course, the learner will be offered the opportunity to attend the same webinar on an alternate date or enrollment in the recorded on-demand version of that webinar, instead of a refund.  

No refunds will be issued after a course has been attended for more than 30 minutes.  Partial credit will not be issued.  

Provider cancellations: In the event of inclement weather or other event resulting in the inability for a live course to be provided within the scheduled time, learners will be offered an alternate date or a full refund for registration paid.
On-Demand web Courses 
Web courses will remain available to learners for 1 year. No refunds will be available for web courses that have been attended or viewed for greater than 30 minutes. In the event of a refund, the learner will be unenrolled in the course immediately upon issuance of a refund. No refunds will be issued for any course in which a certificate has been issued.  

Course Author

Logo for Tennessee Occupational Therapy Association with blue letters and graphic spell TNOTA
This occupational therapy continuing education course is being offered as part of Aspire OT's State Association Partnership Program. This course is free for TNOTA Members.