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This page will help answer questions you may have about your subscription

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Frequently asked questions

How do I access my subscription courses?

We have created step-by-step directions for you! Find them here. 

Are all new courses created by Aspire OT automatically added to my subscription?

Yes!  You will automatically have access to all of the new courses created by Aspire OT.  Aspire OT subscribers will receive an email notification when new courses are being offered. Be sure to add [email protected] to your email contacts so you receive our emails straight to your inbox.

What type of courses are offered in the Aspire OT subscription?

The subscription includes online self-paced courses and live online webinars. We offer topics that appeal to a variety of settings including adult, pediatric, and mental health. 

When will my subscription renew?

Your subscription will automatically renew every calendar year.  If you sign up in November of 2022, your subscription will renew in November 2023.  You will receive a notification email the month prior to remind you that your renewal is coming up.

Can I cancel my subscription?

Absolutely!  You can cancel your subscription at anytime.  You will have access the subscription for the full 12 months. You can find step-by-step directions on how to cancel here.

Will I automatically receive my certificate once I complete the course?

Yes!  Once the course completion requirements are met,  you will automatically receive your certificate.  You will also have access to your certificate anytime you need it for the next 7 years! 

Do you offer a refund or a money-back guarantee?

At Aspire OT, we strive to provide value and a great experience to our customers. We encourage you to reach out to us at [email protected] if you are unhappy with your Aspire OT experience in any way as Aspire OT would love to help improve your experience. Aspire OT will provide a refund for the subscription if you have completed up to 1 course in the subscription. The refund will be less the cost of the course that you have completed. You can contact us at [email protected] to request the refund. 

Are all courses on the Aspire OT website offered in this subscription?

To ensure all courses are AOTA Approved CEs, the subscription includes only courses created by Aspire OT. Aspire OT is proud to partner with 4 state associations and offer CE courses from those states on our website, but those state association courses are not included in the subscription. (If you find a course offered by one of our state association partners that you would like to take, you can always purchase it separately!). 

Are all the courses offered in the subscription AOTA Approved CE courses?

Yes!  All courses offered in the Aspire OT subscription are AOTA Approved CE courses, which means that they also qualify for NBCOT PDUs. 

Will I have access to live webinars with this subscription?

Yes!  Aspire OT offers monthly webinars for subscribers who prefer or are required to have live CEUs.